Accessibility Statement
Last updated: September 2025

We are committed to ensuring our website is accessible to as many people as possible, regardless of ability or technology. This statement outlines our ongoing efforts to improve accessibility and comply with relevant legislation in the UK and EU.

Compliance Status
Our website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, as required by:

The Equality Act 2010 (UK)
The Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018 (UK)
The European Accessibility Act (EAA) (EU), effective from 28 June 2025

Accessibility Features
We have implemented the following features to enhance accessibility:

Responsive design for use on all devices
Keyboard navigability
Alt text for images
Clear and consistent navigation
Sufficient colour contrast
Resizable text
ARIA landmarks and roles for assistive technologies

Known Limitations
We are aware that some parts of our website may not be fully accessible
Some third-party content may not meet accessibility standards
PDF documents published before September 2025 may not be fully accessible
We are actively working to address these issues and welcome feedback to help us improve.

Feedback and Contact Information
If you experience any accessibility barriers or need information in a different format (e.g., large print, audio, braille), please contact us:

Email: [email protected]
Phone: +44 1326 720110
Postal Address: Flexi-Hex, The Net Loft, The Moors, Porthleven, Cornwall, UK, TR13 9JX

We aim to respond within 10 working days.

Enforcement Procedure
If you are not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS) in the UK or your national accessibility authority in the EU.